I am confident you will fall in love with your CARV accessory and so a full money back guarantee is offered on all products, including customised and made to order items. The only exception to this is where personalised initials are added (unless the item is faulty).

If you change your mind or aren't happy with your CARV order I will exchange or give a full refund if the item is returned in it's original (unworn) condition within 30 days. The shipping costs will be refunded if the item is faulty.

Should you wish to return an item please get in touch and the return address will be provided, and please do get in touch here if you have any questions about the CARV returns policy.