We are confident you will fall in love with your CARV accessory and so a full money back guarantee is offered on all CARV products, including customised and made to order items. The only exception to this is where personalised initials are added unless the item is faulty.

If you change your mind or aren't happy with your order it can be returned in it's original (unworn) condition within 14 days and either exchanged or the original payment refunded. For faulty items the shipping costs will be refunded.

Should you wish to return an item please get in touch and the return address will be provided.

Please get in touch here if you have any questions about the CARV returns policy.